Shipping & Returns

SHIPPING 

How much does shipping cost? 

We ship worldwide, and offer a flat rate shipping - which means that your shipping doesn't increase with the amount you order, for UK and European customers we also offer free shipping over a certain value. 

UK shipping £3.95, or free shipping over £50 

Zone 2 - Europe £9.95

Zone 3, Canada £12.70 

Zone 4, USA £13.45 

Zone 5, Australia £16.45

If you live somewhere else - then please let us know and we will be happy to confirm your shipping rates.  

Please be aware, that for all our customers not in the UK, you'll pay our tax-free prices, but you may have to pay local taxes when the goods arrive with you. 

What method of shipping do you use? 

In the UK, we ship via DPD.  We'll put your mobile number or email on the parcel, so DPD will text you the time/day of delivery. 

Outside of the UK we use Royal Mail for small parcels, and for bigger team orders we use DPD. 

Royal Mail is a tracked service - we will send you tracking once we have dispatched your parcel, so that you can track your delivery.  

DPD is a tracked and signed for service - we will send you tracking once we have dispatched your parcel, and on the day of delivery, DPD (or their local delivery partner in your country) will send you an email/text message to confirm the delivery.  

 

RETURNS

We want you to be happy with everything you order from us, and if you're not  - then let’s get it sorted out.  

If your garment is faulty, has a misprint of your name or number, the logo is wrong, or it’s the wrong fit or size, then just let us know within 14 days of receiving it and you can choose between a replacement or refund.  

We know that sometimes teams place team orders and that not everyone will get their items within 14 days, for example if you’re off training with an injury.  We'd be really grateful if your team coordinator or person who placed the team order could take the time to check things off as it's much much harder for us as a small business to be able to replace an item after 14 days. 

If your garment/item develops a fault after 14 days - then just get in touch with us and we will make a replacement, or we may ask you to return it to us to fix up.   

Either way - if you’re not happy with what you receive, then talk to us and we’ll work out a solution.