WHAT DELIVERY SERVICE DO YOU USE?
We ship all your orders via a tracked and signed for service. In the UK, we use DPD for our deliveries, and we'll add your mobile number and/or email to the consignment so you'll get notifications from DPD to let you know your order is on its way. On the day of delivery you'll get a message letting you know the time of delivery. If the time or day is not convenient you reply to DPD to change the day, change the delivery address, have the delivery put in a safe place or delivered to a local collection point, usually a newsagent or shop. If you have any issues with your delivery - it doesn't turn up or gets sent elsewhere then get in touch with us and we'll help you get it sorted. Please be aware if you nominate a safe place, e.g. garden shed and it goes missing then we won't be able to help as it's not covered by DPD or our insurance.
Outside of the UK, we use DPD for team orders, and Royal Mail tracked and signed for smaller orders. For team orders, you'll get a message once the delivery has arrived in your country and is coming out to you for delivery. If the day or time is not convenient, you can reply to that delivery and re-arrange. For smaller deliveries, once we have dispatched your order to you, we will send you the tracking information so you can follow and track your order. If you have any issues at all with the delivery, then just get in touch and we'll be happy to help.
WHAT IF I'M NOT IN WHEN MY DELIVERY ARRIVES?
If you're not in, then the courier will attempt to deliver to a neighbour, and they will then put a card through your door letting you know where it has been delivered to. If they can't deliver to a neighbour then they will return the parcel to the depot and notify you, you can then arrange a more convenient time for them to deliver. You can also check on line using your tracking number to find out where the parcel has been delivered to.
SHIPPING RATES FOR ORDERS THROUGH OUR WEB STORE
- Ireland, 7 days, £8.95
- France, Germany, Luxembourg, Netherlands, Belgium, £8.95
- Austria, Denmark, £9.95
- Italy, Spain, Slovakia, Czech Republic, £9.95
- Finland, Croatia, Estonia, Hungary, Poland, Portugal, Slovenia, Sweden £10.95
- Bulgaria, Greece, Latvia, Lithuania, Romania, £10.95
SHIPPING RATES FOR BULK TEAM ORDERS - UNIFORMS AND MERCH
- UK - free
- Ireland, France, Germany, Luxembourg, Netherlands, Belgium, £18
- Austria, Denmark, £21
- Italy, Spain, Slovakia, Czech Republic, £23
- Finland, Croatia, Estonia, Hungary, Poland, Portugal, Slovenia, Sweden, £29
- Bulgaria, Greece, Latvia, Lithuania, Romania, £33
- Switzerland, Norway, Iceland, Bosnia £49
We ship worldwide, so if your country's not listed here, then get in touch for more info.